Terms and Conditions

The following agreement allows you to know what can be expected from Miss Sophie’s and yourself in certain situations from the minute you book a place until the moment your child returns home safe and happy!

Once you have ticked the box to say ‘Yes, I have read the agreement and am happy’ and have submitted your booking then you are agreeing to our terms and conditions as below:

YOU

 

BOOKING

 

CANCELLATIONS

The following charges will therefore apply:

 

PRICING

AVAILABLE ACTIVITIES AND DATES

 

ACTIVITIES AND SAFETY

 

PHOTOGRAPHY AND VIDEO

 

DROP OFF AND PICK UP

 

HEALTH AND SAFETY

 

FIRST AID

 

INSURANCE AND LIABILITY

BEHAVIOUR AND EXCLUSION

LOST AND PERSONAL PROPERTY

PARENT FEEDBACK AND COMPLAINTS

WRITTEN COMMUNICATIONS

 

NOTICES

DATA PROTECTION

EQUAL OPPORTUNITIES

CHILD PROTECTION

SPECIAL NEEDS